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AI-Enabled Cybercrime Awareness: Recognising, Resisting, and Responding to AI-Powered Threats

Cybercrime has entered a new and far more dangerous era. Generative AI is no longer just a productivity tool — it has become one of the most powerful weapons available to criminals today, and the speed at which it is evolving is outpacing the ability of most employees and organisations to keep up. AI-generated deepfake voices, fabricated video calls, and hyper-realistic phishing emails are now virtually indistinguishable from the real thing, and the scale at which criminals can launch these attacks means no individual, role, or organisation is too small to be targeted.

This 1-day practical workshop brings participants fully up to speed with today's AI-driven threat landscape — why it is escalating so quickly, and most importantly, the practical precautions, prevention habits, and mitigation steps they can put in place immediately to protect themselves and their organisation.

Through real-world case studies, guided demonstrations, and hands-on exercises, participants will discover how to spot AI-generated threats, verify suspicious requests with confidence, and build repeatable habits that protect themselves and their organisation. By the end of the workshop, participants will be able to apply practical verification techniques to reduce risk and support a stronger cyber-aware culture at work.

USEFUL THINGS TO BRING

• A laptop (Windows or macOS) suitable for everyday use
• A Google and/or Microsoft (Hotmail/Outlook) email account to access AI tools
• No software installation required; web-based access will be used
• Tablet users are required to install the relevant apps (e.g. ChatGPT, Copilot, Gemini)

Objective

By the end of the course, participants will be able to:

• Understand how generative AI is changing the speed, scale, and realism of cybercrime
• Recognise deepfake voice, video, and AI-generated phishing attempts
• Apply verification protocols before acting on high-risk requests
• Identify AI-driven social engineering and manipulation tactics
• Respond correctly to suspected scams using relevant reporting channels

Outline

1. Introduction to AI-Enabled Cybercrime (9:00–9:45)

• Role of AI in modern scams and fraud
• Overview of common AI attack types (deepfakes, phishing, social engineering)
• Quick look at a real Singapore/regional case

Action: Lecture + Demo

2. Deepfakes & Voice Cloning (9:45–11:00)

• How cloned voices and fake video calls work
• Common tricks: fake emergency calls, executive impersonation
• Signs to watch for — and why they're getting harder to spot

Action: Demo + Practice

Morning Break (11:00–11:15)

3. AI-Powered Phishing, BEC & Multi-Channel Scams (11:15–12:30)

• Why AI emails no longer have obvious red flags
• Fake invoices, payment redirection and thread hijacking
• AI-generated phishing via SMS and messaging apps (smishing)

Action: Hands-on

Lunch Break (12:30–1:30)

4. Social Engineering & Scams at Scale (1:30–2:30)

• How scammers pose as support agents, recruiters, or online contacts
• Psychological pressure tactics amplified by AI
• How AI sends thousands of personalised requests at once

Action: Case Study

Afternoon Break (2:30–2:45)

5. Verification Protocols, Prevention Habits & Detection Tools (2:45–4:00)

• The golden rule: verify through a different channel
• Callback checks and code words
• Overview of AI-assisted detection tools — strengths and limits

Action: Workshop

6. Organisational Safeguards, Case Study & Action Plan (4:00–5:00)

• Dual-approval workflows and vendor verification steps
• Singapore reporting channels (Anti-Scam Centre, ScamShield)
• Real/composite case study walkthrough + personal 3-point action plan

Action: Case Study + Group Work

Who should attend

• Business Managers & Executives
• Team Leaders & Supervisors
• Operations & Administrative Staff
• Finance & Accounts Payable Staff
• Customer-Facing & Frontline Staff
• HR Professionals
• IT & Support Staff (non-technical awareness)
• Anyone with an email inbox or access to company systems

Profile of Prabhjit Singh

Prabhjit is a seasoned learning and development professional with over two decades of experience designing and delivering high-impact training programs. His specialties include AI Tools, Cybersecurity Awareness, Digital Marketing (Facebook), Design Thinking, and Service Excellence—skills vital for today’s professionals and organisations. Known for his engaging, interactive training style, Prabhjit creates dynamic learning environments that encourage active participation and practical application. Since 2024, he has trained and mentored over 1,000 individuals across 60+ sessions, consistently receiving satisfaction ratings above 90%.

Holding a degree from the National University of Singapore and certifications including ACTA (Singapore) and HRD Corp (Malaysia), Prabhjit brings a wealth of real-world expertise from his background in communications, customer service, digital marketing, and team development. His commitment to excellence, creativity, and results-driven facilitation has made him a trusted trainer for clients seeking meaningful, impactful learning experiences. He is available for collaborations and dedicated to elevating the quality of any training initiative he partners with.